Privacy Policy of WOOLF_ID
WOOLF_ID collects some Personal Data from its Users.
Personal Data collected for the following purposes and using the following services:
Analytics
Facebook Ads conversion tracking, Hotjar Form Analysis & Conversion Funnels, Google Analytics, Google Ads conversion tracking, Google Analytics with anonymized IP and Matomo
Personal Data: Cookies and Usage Data
Facebook Analytics for Apps
Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service
User ID extension for Google Analytics
Personal Data: Cookies
Contacting the User
Contact form
Personal Data: email address, first name and last name
Handling payments
Stripe, PayPal and Amazon Payments
Personal Data: various types of Data as specified in the privacy policy of the service
Payment by bank transfer
Personal Data: address, first name, last name and payment data
Infrastructure monitoring
Firebase Crash Reporting
Personal Data: various types of Data as specified in the privacy policy of the service
Crashlytics
Personal Data: geographic position, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and various types of Data as specified in the privacy policy of the service
Location-based interactions
Geolocation
Personal Data: geographic position
Managing support and contact requests
Zendesk
Personal Data: various types of Data as specified in the privacy policy of the service
Remarketing and behavioral targeting
Remarketing through Google Analytics for Display Advertising
Personal Data: Cookies and Usage Data
User database management
ActiveCampaign
Personal Data: email address and various types of Data as specified in the privacy policy of the service
Beta Testing
Google Play Beta Testing and TestFlight
Personal Data: email address
Displaying content from external platforms
Instagram widget
Personal Data: Cookies and Usage Data
Hosting and backend infrastructure
Amazon Web Services (AWS)
Personal Data: various types of Data as specified in the privacy policy of the service
Interaction with live chat platforms
Facebook Messenger Customer Chat
Personal Data: About Me, Cookies, Data communicated while using the service and Usage Data
Zendesk Chat
Personal Data: address, Cookies, country, Data communicated while using the service, email address, first name, last name, phone number and Usage Data
Managing contacts and sending messages
MailChimp
Personal Data: address, email address, first name and last name
Mandrill
Personal Data: address, email address, first name, gender and last name
Amazon Simple Email Service
Personal Data: email address
Firebase Notifications
Personal Data: various types of Data as specified in the privacy policy of the service
Platform services and hosting
Shopify
Personal Data: various types of Data as specified in the privacy policy of the service
Tag Management
Google Tag Manager and Segment
Personal Data: Cookies and Usage Data
Further information about Personal Data
Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by WOOLF_ID depends on the payment system used.
Push notifications
WOOLF_ID may send push notifications to the User.
Contact information
Owner and Data Controller
WOOLF SRL
Piazza Castello 2, Milano (MI) 20121
P.IVA 10270870966
Owner contact email: privacy@woolf.bike